Privacy Policy
Last updated: May 21, 2026
1. What We Collect
We collect the information you provide when you request a quote, place an order, or contact us: your name, phone number, email address, delivery postal code or address, and order details. If you pay electronically, your financial information is handled by our payment processor — we do not store full card numbers on our servers.
2. How We Use It
We use your information to quote prices, schedule deliveries, invoice, answer your questions, and maintain records required for tax and warranty purposes. We may occasionally follow up with customers about related services, but we do not send marketing emails unless you ask to be added to a list.
3. Cookies & Analytics
SeaCanDirect.ca uses standard cookies and analytics tools to understand how the site is used and to maintain your cart and session. You can disable cookies in your browser, but parts of the site may not work correctly.
4. Sharing
We do not sell your personal information. We share it only with service providers who help us operate the business — payment processors, hosting providers, trucking partners for delivery — and only to the extent needed for them to do their job. We may disclose information if required by law.
5. Retention
Order and invoice records are retained for the period required by Canadian tax and business record law. Inquiry information that does not lead to an order is deleted after a reasonable period.
6. Your Rights
You may ask us what information we hold about you, request a correction, or ask that it be deleted (subject to legal retention requirements). Contact us using the details below.
7. Security
We take reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, but we work to minimize risk.
8. Contact
Questions about this policy or your information? Call Jay at (780) 700-6416, or reach us through the Contact page.